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Memory Depot
P.O. Box 91884
Austin, TX 78709


 
Memory Depot provides services to you through this website subject to the following policies and conditions. By visiting or shopping at www.memorydepotonline.com you accept the following policies, conditions and privacy terms.

ONLINE PURCHASE POLICY Top of Page

Product Availability
Memory Depot products available for purchase online will be filled and shipped according to stock and product availability. It is our standard policy to accept backorders for products, but we reserve the right to cancel part or all of any backorder.

Pricing
Prices displayed on the Memory Depot website are quoted in U.S. dollars.

Payment Options
Memory Depot accepts the following forms of payment for online purchases:

Visa
MasterCard
Money Order

Your credit card will be charged at the time of shipment.

Sales Tax
Texas residents add 8.25% sales tax.

Shipping and Delivery
For security reasons, Memory Depot online purchases will require a signature upon delivery. In addition, purchases may NOT be shipped to P.O. boxes or APO/FPO addresses.

We stock a large percentage of products and make most shipments between 1 and 2 business days from the time the order is received by us. However, out-of-stock items may cause a delay in shipping, but such delays normally do not exceed a two to three week period. Orders are processed and delivered Monday through Friday, excluding holidays.

Shipping Methods, Fees and Tracking

All shipments are made via UPS (United Parcel Service) or US Postal Service at our option.  Estimated transit times for the 48 contiguous states are 4 to 10 business days. We reserve the right to ship via other carries such as U.P.S. or FedEx.

We provide free shipping on all orders over $50 being shipped via Ground to a location within the 48 contiguous states. Shipping will be billed at actual cost, minimum of $4.50. Our experience from previous orders identifies most orders with a shipping cost from $4.50 to $7.50 per order. Most orders are shipped via United States Postal Service Flat Rate Priority Mail.

All orders for shipments outside of the 48 contiguous states will be billed for shipping and insurance at the UPS prevailing rate based on size and weight.

All UPS shipments have a tracking number by which the shipment can be tracked from the time of pickup to delivery. You will receive an E-Mail with shipping information, including a UPS tracking number, once the shipment leaves our location.  We cannot be responsible for lost, delayed or damaged packages. Please contact UPS directly to track or file any claim for lost or damaged shipments.


Returns
Any and all returns must have pre-approval and be accompanied by a Return Authorization Number. You may contact us at (512) 326-8047 for pre-approval and a Return Authorization Number. Final approval for credit is determined by us upon receipt and inspection of the returned product. The determination is based on the product being in an acceptable, unused, resalable condition with the original packaging.

Returns must be via UPS, at your expense, unless other arrangement are pre-approved and must arrive at our location within 20 days from the original shipment date. Returns are applied to store credit minus a 15% restocking fee. Sale items are returned at the sale price less a 15% restocking fee. Pack carefully.  Returns arriving at our location that have carton or packaging damage will not be accepted from UPS and the return will be refused.

We have a very high level of quality control of the product we ship to you. However, once you have opened a product packaged by the manufacture you may discover some damage that we did not see prior to our shipment to you. If you receive a packaged product that is defective, please contact us immediately, and if the information is not available in the packaging, we will advise you how to contact the manufacture for a replacement product. If we make an error in shipping wrong product, we will refund your shipping costs. We cannot accept returns of discontinued or used products, opened software, cassettes, CD’s, videos, paper, stickers, magazines or books.

Changes / Cancellations
If you wish to cancel or modify your order, please send an email as soon as possible to . We will make every effort to accommodate your request, however, once a product has left our premises for shipping, the purchase cannot be cancelled or modified. In this case, please refer to our return policy If you would like to purchase a different product. Memory Depot will be happy to assist you.

Order Limitations
We reserve the right to limit online purchase quantities.

Repairs
Memory Depot does not offer repair service for products purchased from Memory Depot.

 

LEGAL CONDITIONS Top of Page

Legal Conditions
Thank you for visiting our Web Site ("Site"). YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE.

Your use of this Site is governed by the following terms of use ("Terms"). If you do not agree with all of these Terms, please exit this Site now. By using this Site, you agree to comply with, and be to bound by, these Terms. Memory Depot may, from time to time, change these Terms in its sole discretion. By using this Site after any such change, you agree to comply with, and be bound by, the Terms as changed.

Copyright, Trademark and Other Intellectual Property Protection
This Site as a whole, and all material on this Site, is protected by copyright and other intellectual property rights. See separate copyright and trademark notice for further information.

Submissions
You agree that any and all comments, messages, postings, data, suggestions, creative ideas, designs, concepts, product suggestions and other items or materials disclosed, submitted or offered to Memory Depot through or in connection with this Site ("Submissions"), including, but not limited to, survey responses, shall be treated as non-confidential and not proprietary and shall become, and remain, Memory Depot's property. Such disclosure, submission or offer of any Submission shall constitute an assignment to Memory Depot of all rights, title and interests in all copyrights and other rights in the Submission. Memory Depot is, and shall be, under no obligation (i) to maintain any Submission in confidence; (ii) to pay to anyone any compensation for or in connection with the use of any Submission; or (iii) to respond to any Submission. You represent and warrant that no Submission by you will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary right. By making any Submission through, in connection with or related to this Site, you agree that Memory Depot has the right (but not the obligation) to copy, publish, distribute or use such Submission, or any part or parts thereof, for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. Memory Depot does not, cannot and does not agree to consider or review every Submission, and is not liable or responsible for the content of any material posted on this Site by users. You agree not to upload, post, distribute or otherwise publish on this Site any material that (i) is libelous, defamatory, obscene, abusive, pornographic, threatening or an invasion of privacy; (ii) infringes the intellectual property rights, including, but not limited to, any copyright, patent, trade secret or trademarks, of any person or entity; (iii) is illegal in any way or advocates illegal activity; or (iv) advertises or solicits funds, goods or services. You are and shall remain solely responsible for the content of any Submission you make.

Links
This Site may contain links to other sites. Memory Depot is not responsible for the availability of, or any content or material contained in, or obtained through, any such sites. Any link to another site, and reference to third-party information, products or services linked to this Site, is not, and should not be construed as, an express or implied endorsement by Memory Depot. Any questions or comments relating to such other sites should be addressed to the operator or operators of those sites.

Products
Any Memory Depot products depicted in this Site are representative of the Memory Depot product line. Not all Memory Depot products are shown in this Site. Not all Memory Depot products that are shown in this Site are, or will be, available at the Memory Depot store. Memory Depot products shown in this Site may be changed without notice.

Disclaimer
Material in this Site may contain inaccuracies or typographical errors. Memory Depot shall not be liable or responsible for any loss or damage caused by or arising from any user's reliance on information obtained from or through this Site. It is your responsibility to evaluate the information and other content available through this Site. This Site and the information and materials contained in this Site are subject to change at any time, and from time to time, without prior or subsequent notice.

No Warranties
THIS SITE AND THE CONTENTS OF THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Memory Depot MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR FREEDOM FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, WORMS OR TROJAN HORSES) OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THIS SITE OR ITS CONTENTS AND EXPRESSLY DISCLAIMS ANY REPRESENTATIONS AND WARRANTIES. Memory Depot DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION CONTAINED IN THIS SITE IS ACCURATE, COMPLETE OR UP-TO-DATE, THAT THIS SITE IS FREE OF DEFECTS OR THAT ANY DEFECTS WILL BE REMEDIED. YOU AGREE, BY USING THIS SITE, THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL LOSS OF USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT AND/OR SOFTWARE THAT YOU USE IN CONNECTION WITH THIS SITE, AND THAT Memory Depot SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OF ANY KIND WHATSOEVER ARISING OUT OF, CAUSED BY OR RELATED TO YOUR USE OF THIS SITE. WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SOME OR ALL OF THE FOREGOING DISCLAIMERS OF WARRANTY MAY NOT APPLY TO YOU.

Limitation of Liability
IN NO EVENT SHALL Memory Depot BE LIABLE FOR ANY ACTUAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES WHATSOEVER, EVEN IF Memory Depot HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, TORT OR UNDER ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, PRODUCTS AND MATERIALS ON THIS SITE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Indemnity
You agree to defend, indemnify and hold harmless Memory Depot, its affiliates and their officers, directors, employees and shareholders from and against any and all claims, damages, losses, costs and expenses, including, but not limited to, reasonable attorneys' fees and court costs, arising from or related to your use of this Site.

Miscellaneous
These Terms and your use of this Site shall be governed under the laws of the State of Texas, without regard to its conflict of law principles. Any dispute arising under these Terms or out of your use of this Site shall be resolved exclusively by the state and federal courts of the State of Texas and/or County of Travis. By using this Site, you hereby agree to the personal jurisdiction of, and venue in, such courts.

 

ONLINE PRIVACY POLICY Top of Page

Memory Depot recognizes the importance of protecting the privacy of our customer's personal and financial information. Memory Depot believes that protecting your valuable personal and financial information is one of our most significant responsibilities. Therefore, Memory Depot has instituted strict policies regarding your privacy. Memory Depot does not sell or rent our customer's names, addresses, email addresses or other personal information. When you register with Memory Depot you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described below.

What Memory Depot Collects
Memory Depot collects information our customers give us, in order to provide our customers with the service they deserve. We study our customers' and visitors' use of our websites so we can improve our services and enhance your Memory Depot experience. When you register with Memory Depot, you give us your name and email address. Memory Depot does not collect personally identifiable information from anyone under the age of thirteen. If you are under thirteen, please ask your parents to register or exit this website.

How Memory Depot Uses Information You Provide

When you visit this website or send E-mails to us, you are communicating with us electronically, therefore you: (1) consent to receive communications from us electronically, including communications by email or by notices posted on our website; and (2) agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing.

Does Memory Depot Share Your Information With Other Entities?
Memory Depot does not sell or rent our customer's names, addresses, email addresses or other personal information. In order to maintain our website and enhance our customer communications, Memory Depot contracts with selected third parties. As necessary, your personal information may be shared with these third parties, solely for the purpose of assisting Memory Depot in these endeavors and subject to strict contractual confidentiality obligations. We do not otherwise disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding. If Memory Depot is acquired by another entity, information about Memory Depot customers may be part of the transfer.

 

COPYRIGHT & TRADEMARK INFORMATION Top of Page

Copyright © 2000 - 2008 Memory Depot

All rights reserved. All materials on this Web Site (the "Site"), and the Site itself, are protected by copyrights, trademarks and/or other intellectual property rights. These materials are owned by Memory Depot or its subsidiaries or affiliates, or suppliers, or our Web-host, or used with permission of their owners. Such materials include, but are not limited to, the photographs, images, illustrations, graphics, text, data compilations, video clips, audio clips, designs, logos, trademarks, and other materials contained in this Site, as well as the software used in the design and development of this Site. All rights are reserved, worldwide. The names and images of artists or other persons appearing on this website may be additionally protected under U.S. and international laws concerning rights of publicity and privacy. Memory Depot makes no representations concerning, and assumes no liability for, the infringing or non-infringing nature of any trademarks that appear on this website but are not owned by Memory Depot.

The name and mark Memory Depot and all other Memory Depot-related marks depicted in this Site, and/or of our suppliers, whether registered or unregistered, are trademarks or service marks of Memory Depot, in the United States and in other countries. The materials contained in this Site are displayed for informational and promotional purposes only. This Site is solely for private, personal, and noncommercial use. You may download or copy materials in this Site solely for your personal non-commercial use. You do not obtain any right, title or interest in any material or software as a result of any such downloading or copying. You may not reproduce (except for your personal non-commercial use), publish, transmit, distribute, display, remove, delete, add to, otherwise modify, create derivative works from, sell or participate in any sale of, this Site, any of the materials in this Site, or any related software. Any other use of materials on this Site, including reproduction for purposes other than your personal non-commercial use, modification, distribution or republication, without the prior express written permission of Memory Depot, is strictly prohibited.

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